Privacy Policy

Last updated: October 2026

This Privacy Policy describes how Legiano Casino ("we," "us," "our," or "Legiano online casino") collects, uses, stores, and protects your personal information when you access our website and services. We are committed to safeguarding your privacy and ensuring compliance with applicable data protection laws in Germany, including the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

By using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of casino Legiano services immediately.

1. Information We Collect

We collect various types of information to provide, maintain, and improve our services, ensure security, and comply with legal obligations.

1.1 Personal Information You Provide

When you register for a Legiano casino login account or use our services, you may provide us with personal information, including but not limited to:

  • Full name, date of birth, and gender
  • Email address and telephone number
  • Residential address and postal code
  • Payment information (credit/debit card details, e-wallet accounts, bank account information)
  • Government-issued identification documents (passport, ID card, driver's license) for identity verification
  • Username and password for account access

This information is necessary to create and manage your account, process transactions, verify your identity, and comply with German gaming regulations and anti-money laundering requirements.

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain technical and usage information, including:

  • IP address, browser type, and operating system
  • Device identifiers and mobile network information
  • Pages visited, time spent on pages, and navigation patterns
  • Referral sources and exit pages
  • Geolocation data (to verify compliance with geographic restrictions)
  • Cookie identifiers and similar tracking technologies

This data helps us analyze user behavior, improve platform performance, detect fraudulent activity, and personalize your experience.

1.3 Communication Data

We collect records of your communications with our customer support team, including:

  • Support tickets, emails, and live chat transcripts
  • Feedback, complaints, and survey responses
  • Phone call recordings (with prior notification)

2. How We Use Your Information

We process your personal data for the following purposes:

2.1 Service Provision and Account Management

We use your information to create and maintain your Legiano casino login credentials, process deposits and withdrawals, manage your gaming account, and provide customer support.

Your personal data enables us to deliver the casino services you request and maintain the security and functionality of your account.

2.2 Legal Compliance and Security

We process personal data to comply with German gambling regulations, anti-money laundering (AML) laws, and know-your-customer (KYC) requirements. This includes age verification to prevent underage gambling and identity checks to combat fraud.

We also use your information to detect, prevent, and investigate fraudulent transactions, security breaches, and prohibited activities on our platform.

2.3 Communications and Marketing

With your consent, we may send you promotional offers, newsletters, and updates about new games, bonuses, and special events at casino Legiano.

You can opt out of marketing communications at any time by adjusting your account preferences or clicking the unsubscribe link in our emails.

2.4 Analytics and Improvement

We analyze usage patterns and customer feedback to improve our website functionality, enhance user experience, develop new features, and optimize our gaming offerings.

Aggregated and anonymized data may be used for statistical analysis and business intelligence purposes.

3. Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

  • Contractual Necessity: Processing is necessary to fulfill our contractual obligations when you use our services
  • Legal Obligation: We must process certain data to comply with German gambling laws, tax regulations, and AML requirements
  • Legitimate Interests: We process data to prevent fraud, ensure security, and improve our services, provided this does not override your rights
  • Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time

4. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your data with trusted partners and service providers in the following circumstances:

4.1 Service Providers

We work with third-party vendors who assist us in operating the Legiano online casino platform, including:

  • Payment processors and financial institutions
  • Identity verification and KYC service providers
  • Cloud hosting and IT infrastructure providers
  • Customer support and communication platforms
  • Marketing and analytics services

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information when required by law, including:

  • Responding to court orders, subpoenas, or legal processes
  • Cooperating with regulatory authorities and law enforcement agencies
  • Reporting suspicious transactions under AML regulations
  • Protecting our rights, property, or safety, and that of our users

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

5. International Data Transfers

Your personal data is primarily stored and processed within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions confirming equivalent data protection standards
  • Additional security measures to protect your information

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

Specific retention periods include:

  • Account Information: Retained for the duration of your active account, plus 10 years after closure to comply with German gambling and tax regulations
  • Transaction Records: Maintained for at least 10 years as required by AML and financial laws
  • Communication Records: Stored for up to 3 years for customer service quality and dispute resolution
  • Marketing Data: Deleted within 2 years of your last interaction if you opt out of marketing communications

After the retention period expires, we securely delete or anonymize your personal data.

7. Your Privacy Rights

Under the GDPR and German data protection law, you have the following rights regarding your personal information:

7.1 Right of Access

You can request a copy of the personal data we hold about you and information about how we process it.

7.2 Right to Rectification

You have the right to correct inaccurate or incomplete personal information. You can update most details directly in your account settings.

7.3 Right to Erasure

You can request deletion of your personal data, subject to our legal obligations to retain certain records for regulatory compliance.

Please note that account closure does not automatically result in data deletion due to legal retention requirements.

7.4 Right to Restriction of Processing

You may request that we limit how we use your data in certain circumstances, such as while we verify the accuracy of disputed information.

7.5 Right to Data Portability

You can request a copy of your data in a structured, commonly used, and machine-readable format for transfer to another service provider.

7.6 Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we have compelling legitimate grounds.

7.7 Right to Withdraw Consent

Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact our Data Protection Officer using the contact information provided below. We will respond to your request within one month, as required by law.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content.

8.1 Types of Cookies We Use

  • Essential Cookies: Necessary for basic website functionality, including secure login and account access
  • Performance Cookies: Collect anonymous data about how visitors use our site to help us improve performance
  • Functionality Cookies: Remember your preferences and settings for a personalized experience
  • Marketing Cookies: Track your activity to deliver relevant advertisements (with your consent)

8.2 Managing Cookies

You can control cookie preferences through our cookie consent banner or your browser settings. Please note that disabling essential cookies may affect website functionality.

For more information, please refer to our separate Cookie Policy available on our website.

9. Security Measures

We implement industry-standard technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse, including:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with firewalls and intrusion detection systems
  • Regular security audits and vulnerability assessments
  • Strict access controls and employee training on data protection
  • Encrypted storage of sensitive information
  • Multi-factor authentication for account access

While we strive to protect your information, no system is completely secure. We encourage you to use strong passwords and keep your Legiano casino login credentials confidential.

10. Children's Privacy

Our services are strictly prohibited for individuals under 18 years of age. We do not knowingly collect personal information from minors.

If we become aware that a user is underage, we will immediately close their account and delete their personal data, except where retention is required by law. Parents or guardians who believe their child has provided information to us should contact our Data Protection Officer immediately.

11. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to external sites.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any external sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. The "Effective Date" at the top of this page indicates when the policy was last revised.

Material changes will be communicated through prominent notice on our website or via email to registered users. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

We recommend reviewing this Privacy Policy regularly to stay informed about how we protect your information.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:

Data Protection Officer
Legiano Casino
Email: [email protected]

We aim to respond to all inquiries within 30 days. For urgent matters related to data security, please mark your communication as "Urgent."

13.1 Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated. In Germany, you can contact:

Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI)
Graurheindorfer Str. 153
53117 Bonn, Germany
Website: www.bfdi.bund.de

14. Responsible Gaming and Privacy

We are committed to promoting responsible gaming practices. As part of this commitment, we use personal data to identify patterns of problematic gambling behavior and implement protective measures.

This may include:

  • Monitoring deposit and wagering patterns
  • Applying account limits based on your self-exclusion requests
  • Sharing information with German gambling exclusion registries (OASIS) as required by law
  • Providing access to responsible gaming tools and support resources

These measures are taken in your best interest and in compliance with German gambling regulations designed to protect vulnerable individuals.

Acknowledgment: By using the services of Legiano online casino, you confirm that you have read, understood, and agree to this Privacy Policy. You acknowledge that your personal information will be processed in accordance with the terms described herein and applicable German and European data protection laws.

Last updated: October 2026